Elevate customer engagement with Cyberbank Konecta.
Cyberbank Konecta is a cutting-edge customer experience platform that enables fintechs, banks and financial institutions to create and manage AI-powered virtual personal banking assistants.
Conversational AI
AI-powered virtual assistants for a seamless banking experience.
Leverage the power of AI to create virtual assistants that understand and respond to customer inquiries naturally, in multiple languages (English, Spanish, and Portuguese).
Word on the street
“The ability to contain conversations is enormously beneficial. There’s no other solution that allows you to do this at scale, while having the ability to build on and create new, highly personalized experiences. Cyberbank Konecta from SoFi Tech Solutions groups everything within one connected experience. Being able to build customized rules quickly and easily on top of each other helps us create really tailored member experiences.”
Kelli Keough
EVP, Group Business Unit Leader for Spend, Invest, Protect and Save
Cyberbank Konecta helps you
differentiate with:
Delight your customers
SoFi Tech Solutions's AI engine recognizes speech and text, understands intent, deciphers different languages and knows when to provide AI or human-based support for every customer engagement.
Enterprise-ready integrations
Cyberbank Konecta integrates with world-class software products such as Microsoft, Google, Sugarcrm, Avaya, Salesforce and more for banks, retail, logistics, healthcare and others.
AI empathy engine
By using Deep Learning models, our AI engine learns from online customer interactions in real time and applies those learnings to support empathic customer experiences.
Seamless Integration
Easily integrate your personal virtual assistant with all of your customer service channels, such as Google, Facebook, Slack, Whatsapp, Telegram, Amazon and more.
The Future of Banking
Are you ready to differentiate?
Contact us today and find out how we can support you in going beyond digital banking and become an integral part of your customers' lives.